The Problem

What the plan actually does — and who pays for it.

The current NYC DOT proposal calls for a new type of bike lane with a 9-foot bidirectional bike corridor directly against the north sidewalk, moves all parking to the south side only, and removes every standing zone on the north side of the block. Here is what that creates on the ground.

NYC DOT · Proposed Condition

The proposed cross-section of W 72nd Street

Looking west. The bike lanes sit directly against the north sidewalk — where every lobby door on the block opens.

◀ Lobby doors open here North Sidewalk 9' Bidirectional bike lane (e-bikes, e-scooters, bicycles) 3' Buffer BUS 8' Bus boarding island ← 10' Travel (westbound) 10' Center turn lane 10' Travel (eastbound) → The daily crossing to a car 9' BIKE 3' BUFFER 8' BUS ISLAND 10' TRAVEL (WB) 10' CENTER TURN 10' TRAVEL (EB) 8' PARKING
Bidirectional bike lane Center turn lane (yellow hatched) Travel / parking lane Sidewalk / bus boarding island Daily crossing to reach a car

Existing Condition

Today on W 72nd Street

North sidewalk — lobby access PARK ↔ Travel ↔ Travel PARK South sidewalk One step to a car Parking on both sides · curbside pickup preserved · ambulettes stop at either curb. Emergency vehicles pass slower traffic in the adjacent lane.

Proposed Condition

Under the current DOT plan

North sidewalk — lobby access BIKE BUS ISL ← Travel TURN Travel → PARK South sidewalk Full-street crossing to reach a car No north-side standing zone · all pickups on the far curb. Emergency vehicles blocked by every stopped car — no shoulder.
The block itself

This is what we are asking DOT to design for.

West 72nd Street between Central Park West and Broadway is one of the Upper West Side's densest residential corridors — pre-war co-ops, medical offices, ground-floor businesses, three schools within four blocks, and the eastern end opening directly onto Central Park.

Tree-lined path at the edge of Central Park on the Upper West Side
Looking east — the block ends at Central Park West
Pre-war residential brownstones on an Upper West Side block
Pre-war residential buildings, many served entirely by ambulette and car service
Upper West Side residential street near Central Park
A block of neighbors — and the quiet civic life DOT's process skipped over
Issue 01

Our lobby doors open directly onto a two-way e-bike corridor.

The buildings on the north side of W 72nd Street are home to a significant population of elderly residents, people with mobility needs, and families with young children.

Today, someone with a walker can step out of her lobby and directly into a waiting car, ambulette, or Access-A-Ride. Under the proposal, every trip off the block becomes a multi-lane obstacle course:

  • Step one: the sidewalk ends at a 9-foot bike lane. E-bikes and e-scooters routinely move above 20 mph. There are no sight lines from a lobby exit, and traffic is coming in both directions.
  • Step two: a 3-foot buffer, then an 8-foot bus boarding island. A waiting bus can fully block the view of approaching traffic.
  • Step three: two travel lanes and a center turn lane. Three more lanes of moving vehicles before she reaches any curb where a car could legally stop to collect her.

That crossing is not a one-time event. It happens on the way to every medical appointment, every grocery delivery, every ride home. The cumulative risk is what this plan asks our most vulnerable neighbors to absorb, every day, for the rest of their lives on this block.

Who lives on the north side

Based on an informal survey of the north-side buildings. Numbers are illustrative of typical Upper West Side pre-war and post-war buildings on the block.

Residents aged 65+ ~ high Residents using mobility aids significant Households with small children many Primary mode: car service / ambulette common Home-health aides visiting weekly very common

What happens to a single Uber pickup

One rideshare + no standing zone = the whole corridor stops moving.

UBER Traffic backs up 4 blocks Ambulances, delivery vans, neighbors all stopped behind one pickup. One pickup. Four blocks of gridlock.
Issue 02

Rideshares, taxis, and ambulettes have nowhere to stop.

The proposed layout leaves zero standing zones on either side of 72nd Street. With only one lane of through traffic, every stopped vehicle becomes a wall.

The practical outcome is predictable:

  • Drivers refuse the block. Uber and Lyft drivers will see four-block queues and cancel trips. Residents who rely on them lose their primary way out of the house.
  • Ambulettes idle in the traffic lane. There is no legal curbside space for a medical transport to stop while a passenger is loaded. So they either block traffic — or drop the block from service.
  • Gridlock cascades onto 71st and 73rd. Frustrated drivers divert, bringing high-volume traffic onto streets that are residential and less equipped for it, creating new conflicts there.

Car service is not a convenience for many of our neighbors — it is their only way of getting to a doctor, a pharmacy, or a family dinner. The plan as drawn removes it.

Issue 03

Every emergency response gets slower.

Today, emergency vehicles can pass double-parked cars and deliveries by using an adjacent lane. Under the proposal, there is no adjacent lane.

One stopped UPS truck, one stalled car, one idling rideshare — and FDNY and EMS are behind it until it moves. On a block with a significant number of elderly and medically vulnerable residents, even a 60-second delay matters:

  • Cardiac arrest survival rates fall roughly 10% for every minute of delay in defibrillation.
  • Stroke outcomes are acutely time-sensitive — "time is brain" is a guiding principle in emergency medicine.
  • Fires double in size roughly every 30 seconds once established.

The proposal reduces passing capacity on a corridor that already sees regular emergency calls. That is a cost the plan does not acknowledge — and one the residents who would absorb it were never asked about.

Seconds matter.

Emergency response timing is not a theoretical concern on a block with this demographic.

Survival after cardiac arrest Drops ~10% per minute of delay Brain cells lost per minute of stroke delay ~1.9 million neurons — every single minute Fire size doubling interval Roughly every 30 seconds once established
How we got here

Three things DOT said about this plan — that don't hold up.

The current proposal was presented to the public as consulted, studied, and evidence-based. When coalition members went to verify each of those claims, the record looked very different.

Claim 01

"We engaged with the buildings and businesses on the block."

— from DOT's public presentation on the redesign

What actually happened

Our coalition canvassed every co-op board, condominium, rental building, ground-floor business, and residents' association on W 72nd between Central Park West and Broadway. None reported a direct meeting, outreach letter, or briefing from DOT before the plan was released. The "engagement" DOT cites consists of citywide online workshops and borough-level public notices — formats that, by design, never put the plan in front of the people who would live with it.

Claim 02

"The corridor was studied before this design was finalized."

— DOT's standard framing in community presentations

What actually happened

The traffic counts, pedestrian flow data, and curb-activity observations that inform the proposal were collected in 2020 and 2021 — during pandemic-era closures. Restaurants were shuttered, in-person schools suspended, ambulette bookings at decade lows, and a meaningful share of residents had temporarily left the city. A block that today sees several hundred rideshare, ambulette, and delivery stops a day was measured when the curb was effectively empty. Any design built on those counts inherits that distortion.

Claim 03

"Protected bike lanes reduce crashes."

— the safety rationale DOT leans on most heavily

What actually happened

That claim was made based on a study that looked at one kind of bike lane: a one-way, curb-side protected lane. These lanes have been implemented safely on thousands of streets across the city. Bidirectional bike lanes have been implemented only a couple of times in New York City, and never on a block as densely populated with elderly and disabled people as West 72nd Street.

"Consulted, studied, evidence-based" is the standard a plan like this should meet. We are asking DOT to actually meet it before this one is built.

— Pause. Study. Ask. Then redesign.

Two minutes · Five emails

Help us ask the DOT to pause and reconsider.

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